Our
Brag Sheet

Discover how we’ve made a difference through innovative financial solutions, strategic partnerships, and industry recognition. This page is a testament to our commitment to excellence and our impact on the communities we serve.

Our Commitment to Excellence

At Netbank (A Rural Bank) Inc., we pride ourselves on maintaining the highest standards of security, compliance, and innovation. Here’s a glimpse into what sets us apart:

  • Cybersecurity Excellence
    Regular Cybersecurity Training via KnowBe4: Our team undergoes continuous training to stay ahead of the latest cyber threats.
    Through KnowBe4, we ensure all staff are well-versed in recognizing and mitigating security risks.
  • Advanced Fraud Prevention
    Fraud Transaction Monitoring Tools: We employ state-of-the-art tools to monitor transactions in real time, ensuring suspicious activities are detected and addressed immediately. This proactive approach safeguards our customers' financial data and assets.
  • Compliance and Training
    Anti Money Laundering Training Certificates: Our commitment to compliance is unwavering. Our staff holds certificates in Anti Money Laundering (AML) training, ensuring we adhere to the strictest regulatory standards and protect against illicit activities.
  • Regulatory Compliance
    BSP Compliant: Netbank adheres to all regulations and guidelines set forth by the Bangko Sentral ng Pilipinas (BSP), ensuring we operate within the highest standards of the Philippine banking sector.
    PDIC Insured Accounts: Your deposits are safe with us. Our accounts are insured by the Philippine Deposit Insurance Corporation (PDIC), providing an added layer of security and peace of mind.

Additional Highlights

  • Customer Data Protection Data Encryption and Security:
    We use advanced encryption methods to protect customer data, ensuring confidentiality and integrity.
    Our security measures meet international standards, providing peace of mind to our clients.
  • Innovative Financial Solutions Tailored Banking Products:
    From white-labeled bank accounts to loan partnerships, we offer innovative solutions tailored to meet the unique needs of our customers. Our products are designed to provide convenience, efficiency, and value.
  • Exceptional Customer Service 24/7 Support:
    Our dedicated support team is available around the clock to assist with any inquiries or issues. We believe in providing prompt and effective service to ensure customer satisfaction.
  • Financial Inclusion Empowering Rural Communities:
    As a rural bank, we promote financial inclusion. We develop products and services that empower underserved communities, fostering economic growth and development.
  • Sustainable Practices Commitment to Sustainability:
    We are committed to sustainable banking practices. Our initiatives aim to reduce our environmental footprint and promote social responsibility.

Our Achievements

Industry Certifications:

We hold various certifications that underscore our commitment to excellence in banking, cybersecurity, and compliance.

Customer Satisfaction:

Our high customer satisfaction rates reflect our dedication to providing exceptional banking services.

Innovation Awards:

We have been recognized for our innovative financial solutions, which continue to set new standards in the banking industry.

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Netbank (A Rural Bank) Inc. is regulated by the
Bangko Sentral ng Pilipinas (BSP)

For any concerns, you may contact them directly at (02) 8708-7087 or email at consumeraffairs@bsp.gov.ph.

Deposits are insured by PDIC up to P500,000 per depositor.