Regulatory & Governance

We ensure our operations align with regulatory requirements while promoting transparency and accountability throughout our organization. Explore this page to learn more about our governance framework and commitment to responsible banking practices.

At Netbank (A Rural Bank) Inc, we prioritize regulatory compliance, robust governance structures, and unwavering commitment to transparency. Our dedication ensures that we meet the highest standards of banking practice in the Philippines, safeguarding our customers’ trust and fostering sustainable growth.

Regulatory Compliance

BSP Compliance:
Netbank adheres to all regulations set forth by the Bangko Sentral ng Pilipinas (BSP). We undergo regular audits and examinations to ensure full compliance, maintaining the integrity and stability of our operations.
Our certifications and approvals from BSP underscore our commitment to regulatory excellence.
PDIC Coverage:
Our deposit accounts are insured by the Philippine Deposit Insurance Corporation (PDIC), providing peace of mind to our customers.
This insurance guarantees the safety of deposits up to the maximum limit set by PDIC, protecting your savings with Netbank.
Anti-Money Laundering Compliance:
Netbank strictly complies with the Anti-Money Laundering Act (AMLA) of the Philippines. Our comprehensive AML policies and procedures are designed to prevent and detect money laundering activities. Regular training is conducted to ensure our staff remains vigilant and knowledgeable about the latest AML practices.

Corporate Governance

Board of Directors:
Our Board of Directors is composed of seasoned professionals with extensive experience in banking and finance. They play a crucial role in overseeing our strategic direction and governance. Detailed profiles of our board members, including their qualifications and roles, are available for review.
Executive Management:
Our executive management team leads with vision and expertise. Each member is dedicated to steering Netbank towards sustainable growth. An organizational chart and profiles of key executives are provided to illustrate our leadership structure.
Committees:
Netbank has established various committees to enhance governance, including the Audit Committee and Risk Management Committee. These committees play pivotal roles in ensuring accountability and sound decision-making within the bank.

Risk Management

Transparency and Reporting

Annual Reports:
We believe in transparency and regularly publish our annual reports, financial statements, and performance summaries. These reports highlight significant achievements and milestones, providing insights into our financial health and strategic direction.
Regulatory Filings:
Netbank consistently meets its filing obligations with BSP, PDIC, and other regulatory bodies. We provide public disclosures and updates to keep our stakeholders informed about our regulatory status and compliance.

Ethics and Conduct

Code of Conduct:
Our code of conduct sets the standard for ethical behavior at Netbank. It includes policies on conflicts of interest, insider trading, and other ethical concerns, ensuring that all employees adhere to the highest ethical standards.
Whistleblower Policy
We encourage the reporting of unethical behavior or violations through our whistleblower protection policy. This policy ensures that whistleblowers are protected and that their concerns are addressed promptly and thoroughly.

Customer Protection

Customer Privacy:
Protecting our customers' data and privacy is a top priority. Our data protection policies and practices are designed to safeguard sensitive information and ensure compliance with relevant privacy laws.
Complaint Resolution:
We are committed to resolving customer complaints efficiently and effectively. Our customer service team is always available to assist, and detailed procedures for handling complaints are in place to ensure customer satisfaction.